Reporting is a very useful feature which can be used creatively to access knowledge quickly and/or manage the progress of work within Processes in addition to the Pro Text Search capabilities.
Article outline
Prerequisites
Generating reports
Where can you generate a report
Accessing the reports
Types of reports you can run by application
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Generating reports
You can run and store one report per FREE space and up to ten reports per PRO/Enterprise users pace per user. Each report is private to the user who run it, and cannot be shared between users.
To run a report, click on the report icon in the upper-right menu. To run a new report, click "Add new report" text button.
This will pop up a window where you can choose the type of report you wish to run from the dropdown.
TIP Reports are always generated against what is currently visible on the screen
(be it a diagram, Salesforce org or compliance models, set of requirements etc.).
If you filter the list of URLs in the library, or set of requirements, or change the scope of the compliance model, this will limit the scope of the report you will generate.
TIP Sometimes you may not see items (specifically attachments & links to other items within the application) in generated reports. This may be because of group visibility settings on attachments & links. Please see this article for more information.
Where can you generate a report?
You will not always be able to add a new report. Reporting is available when you are in the following applications:
Diagrams
Salesforce metadata dictionary (check out this separate article on Salesforce Org Model reports)
Reference model
URL Library list
Change grid: requirements, stories, and feedback
Even if you can't run a report, you can always access the ones you already generated.
TIP When you wish to generate a report in the process application, you can use the toggle under the dropdown field to include lower levels of that diagram. This then runs the selected report not only against the diagram currently on screen, but also against all of its children.
Accessing the reports
If you are on a FREE Space, and you generate another report, it overwrites the previously generated report in that space. If you are on a PRO/Enterprise Space, a new report will overwrite the oldest one if there are more than ten reports in that space.
The report runs in the background, and when it is finished you will get a notification.
Click on the notification to open the report in the new browser tab. You can:
reorder the columns
change the width of each column
filter by every column
sort by every column
group by every column (drag n drop it into a tab above the report)
export to Excel
On an Enterprise Space, you can always open up the previously run reports (we store up to 10 for each user) by clicking on the reporting icon and then selecting "Show all reports".
Types of reports you can run by application:
Process reporting
You can report on different aspects of a Process:
Diagram list
activity list
attachments & links
Ref model & GDPR reporting
You can report on different aspects of a Ref Model:
activity links attachment
attachments & links
stakeholders
tags
Change grid reports
You can report on different aspects of a requirement, story, or feedback list:
Note that reports for stories and requirements for the "All" grid view are generated against the current filters and view on the grid. Therefore, if you have filtered to only show requirements or stories assigned to a particular user the report you run will reflect that.