The new "Permissions Overview" dashboard aims to enhance the 'Org at a Glance' section by providing a breakdown of permission controllers based on the number of active users.
The ‘Assigned users’ bar chart now supports drill-down. Clicking on a bar will open a modal listing all active users assigned to that permission controller.
Article Outline
Prerequisites
Locating the 'Permissions Overview' Chart
Choosing the Permission Controller
Sorting Options
Prerequisites
Locating the 'Permissions Overview' Chart
The 'Permissions Overview' chart is conveniently located below the 'Objects Overview' chart in the 'Org overview' section. This placement allows for easy navigation and quick access to essential permission-related insights.
Choosing the Permission Controller
The chart provides the flexibility to display the number of active users by different permission controllers in your Org:
Profile,
Permission Set,
Permission Set Group,
Role,
Group
That way you can analyze level of utilization of different permission controllers.
Sorting Options
You can sort the data in the chart alphabetically or numerically (from high to low or low to high). This sorting functionality enables you to view the data in a way that is most meaningful for your analysis, making it easier to identify trends or anomalies.
FAQ
Why do some profiles show zero assigned users even though users are assigned to them?
Certain user types are intentionally excluded from the sync process. Specifically, users on Experience Cloud (Community) licenses are skipped and not counted during sync.
This is by design, for two reasons:
Privacy — Experience Cloud users are external customers. Their details constitute private information that should not leave the platform.
Performance — These user pools can reach millions of records, which would place an excessive load on the database and impact analysis.
Which license types are excluded from the sync?
All profiles with the following user licenses exclude processing of community users:
Customer Community
Customer Community Plus
Partner Community
External Apps
Service Cloud Portal
Authenticated Sites Portal
Customer Portal — Enterprise Administration
Customer Portal Manager Custom
Limited Customer Portal Manager Standard
Limited Customer Portal Manager Custom
Overage Customer Portal Manager Custom
Overage Customer Portal Manager Standard
Customer Portal Manager Standard
High Volume Customer Portal
Gold Partner
All login-based community licenses
Customer Community Login
Customer Community Plus Login
Partner Community Login
External Apps Login
This behavior is expected and consistent across all connected orgs. If you believe a profile is showing zero users incorrectly, and none of its assigned users fall under the excluded license types above, please reach out to support with the profile name and org ID for investigation.