Upgrading from Free to Paid
Step 1 – Click the “Upgrade” Button
At any time, you can upgrade directly from within your workspace by clicking the green “Upgrade” button in the top-right corner of the Elements app.
Step 2 – Choose Your Plan
After clicking Upgrade, you’ll be taken to the Billing & Plan Selection screen.
Here, you can configure how your team will be billed and select the credit package that fits your organization’s needs.
On this screen, you can:
Choose your billing period –
Monthly: Pay once per month.
Yearly (Recommended): Pay annually and save up to 10%.
Select your tier:
Standard Org — 1.0M credits — $100/editor
Moderate Org — 3.0M credits — $200/editor
Complex Org — 5.0M credits — $300/editor
Adjust team size using the “Number of Editors” control.
The Pricing Summary automatically updates with:The selected tier
Credits per editor
Total credits
Total subscription cost
Once satisfied, click Subscribe Monthly (or Subscribe Yearly) to proceed.
Step 3 – Enter Payment Details
You’ll be redirected to a secure Stripe Checkout page.
On this screen:
Enter your email and card details.
Provide your cardholder name and billing address.
Review the summary of your chosen plan and total price.
Click Pay and Subscribe to finalize the upgrade.
Note: The checkout is powered by Stripe and fully compliant with international payment standards (PCI DSS).
You’ll receive a confirmation email once payment succeeds.
Step 4 – Return to Your Workspace
After successful payment, you’ll automatically return to your Elements workspace.
Settings Menu Overview
When you click the Settings (⚙️) icon in the top-right corner of the Elements workspace, a dropdown menu appears with several options for managing your space.
1. Manage Subscription
This opens the Billing & Subscription Management panel, where you can:
View your current plan, renewal date, and next payment amount.
Upgrade or downgrade your plan.
Change billing frequency (monthly or yearly).
Access your Stripe Customer Portal for:
Updating payment methods.
Viewing invoices and receipts.
Cancelling or modifying your subscription.
Tip: Only Space Admins have access to subscription management options.
2. Credits Usage
This opens the Credits Dashboard, where you can:
See your total credit pool for the space.
Track credit consumption by feature or user.
Identify when you are nearing your monthly credit limit.
Plan upgrades or top-ups before running out of credits.
The dashboard provides clear visual indicators (e.g., bars or percentages) to show how much of the monthly allocation remains.
For more information on credits please click here https://support.elements.cloud/en/articles/12709749-what-are-credits-and-how-can-they-be-used