Not all browsers work with underlying components or display in quite the same way, so for you and your team to have the best Elements experience, we recommend you use one of the supported web browsers.
Article Outline
Prerequisites
Supported internet browsers
iPad/iOS
Android tablet
Update your web browsers
Google Chrome
Mozilla Firefox
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Prerequisites
Registered account at Elements.cloud
Supported internet browsers
We support the following browsers:
Google Chrome: Latest version is fully supported and we recommend it for the best performance.
Microsoft Edge. The latest version is fully supported
Firefox: Latest version is fully supported.
Safari: Not currently (fully) supported. It works well, but there are some quirky edge cases. We strongly suggest that Mac users work with Chrome.
iPad/iOS
iPad is supported for viewing and adding comments. Smartphone access for registration and view mode is supported.
Google Chrome (latest version)
Mozilla Firefox (latest version)
Safari (not currently fully supported)
Android tablet
Android tablet is supported for viewing and adding comments. Smartphone access is supported for registration, admin, and view mode.
Google Chrome (latest version)
Mozilla Firefox (latest version)
Update your web browsers
It is generally a best practice to keep your web browsers updated to the latest version to ensure that any webpage you visit will render properly for you.
These links should take you to the page where you can download or update to the latest version of the supported browsers:
Google Chrome
Windows – link to download
Mac – link to download
iPad – link to Apple Store
Android – link to Google PlayStore
Mozilla Firefox
Windows – link to the download page
Android – link to Android download page
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Supported devices - overview of devices supported by Elements app