# Elements.cloud Help Center

> Find answers to your questions

## English

### Agentforce

- [Designing Agents - Quick start guide](https://support.elements.cloud/en/articles/10470159-designing-agents-quick-start-guide.md): Collaborate on the design, architecture, and instructions of agents, build and test more quickly and provide governance
- [How to create Agent Interaction Map?](https://support.elements.cloud/en/articles/11666898-how-to-create-agent-interaction-map.md): AIM; Agent Interaction Map; Agent Logic
- [How to design good Agent Instructions with Agent Instruction Diagram?](https://support.elements.cloud/en/articles/11406803-how-to-design-good-agent-instructions-with-agent-instruction-diagram.md): Agent Instructions ; Agent topic; Agentforce topic; Topic design
- [Agent Instruction Diagrams : Patterns and Anti-Pattern Checks](https://support.elements.cloud/en/articles/11407337-agent-instruction-diagrams-patterns-and-anti-pattern-checks.md): Agent Design; Agent Instructions; Quality Check; AI Recommendations ; Agent Check
- [Agent Finder: Discover AI Opportunities in Your Business Process Diagrams](https://support.elements.cloud/en/articles/11718406-agent-finder-discover-ai-opportunities-in-your-business-process-diagrams.md)

### Administrative guides

- [How to Sign Up to Elements.cloud for free](https://support.elements.cloud/en/articles/12595008-how-to-sign-up-to-elements-cloud-for-free.md): You can get started with Elements.cloud in just a few minutes — and it’s completely free to sign up. Follow these simple steps:
- [What are credits and how can they be used?](https://support.elements.cloud/en/articles/12709749-what-are-credits-and-how-can-they-be-used.md): credits usage; where are credits used?
- [Moving from a Free to a Paid subscription](https://support.elements.cloud/en/articles/12709371-moving-from-a-free-to-a-paid-subscription.md): Learn how to upgrade from a free Elements workspace to a paid plan.
- [Elements for Consultants: Getting started using Elements.cloud in your consulting practice](https://support.elements.cloud/en/articles/9712528-elements-for-consultants-getting-started-using-elements-cloud-in-your-consulting-practice.md): Consulting space; Consulting license; Elements for consultants
- [Connect and sync a Salesforce Org](https://support.elements.cloud/en/articles/12529013-connect-and-sync-a-salesforce-org.md): Installation guide: How to connect a Salesforce Org? Required permissions to connect the org.
- [Elements Managed Package Setup](https://support.elements.cloud/en/articles/12522991-elements-managed-package-setup.md): How to install the Elements managed package; connect managed package; record information job; profile metadata information job; record audit job.
- [Implementing SSO and User Provisioning](https://support.elements.cloud/en/articles/1552517-implementing-sso-and-user-provisioning.md): Using an Identity Provider such as Azure AD or OKTA to provide Single Sign On \(SSO\) or User Provisioning using SCIM
- [Salesforce user provisioning and set up auto-login flows](https://support.elements.cloud/en/articles/2688165-salesforce-user-provisioning-and-set-up-auto-login-flows.md): Salesforce SSO, Salesforce provisioning; Salesforce auto-provisioning; Single sign on; Salesforce single sign on; Elements provisioned user
- [Connect with JIRA](https://support.elements.cloud/en/articles/1474803-connect-with-jira.md): JIRA cloud; JIRA server; company managed projects; team managed projects
- [Connect with Salesforce DevOps Center](https://support.elements.cloud/en/articles/6364195-connect-with-salesforce-devops-center.md): Salesforce DevOps Center; Stories; Work items; DevOps; Change Management
- [Connect with Copado](https://support.elements.cloud/en/articles/7176248-connect-with-copado.md): Copado; User stories; DevOps; Integration
- [Connect with Azure DevOps](https://support.elements.cloud/en/articles/11406229-connect-with-azure-devops.md): Azure DevOps; Azure; Work Items; Work Item Types
- [Setting Up and Managing Two-Factor Authentication \(2FA\)](https://support.elements.cloud/en/articles/12095394-setting-up-and-managing-two-factor-authentication-2fa.md): Enhance your account's security with Two-Factor Authentication, a powerful feature designed to protect your data from unauthorized access.
- [Setting Up and Managing Manual Sync Only Policy](https://support.elements.cloud/en/articles/12266494-setting-up-and-managing-manual-sync-only-policy.md): Gain full control over when your org synchronizations run by enabling the Manual Sync Only policy. This option prevents automatic daily syncs and requires manual initiation only by authorized users.
- [Setting Salesforce OAuth Refresh token policy](https://support.elements.cloud/en/articles/11893968-setting-salesforce-oauth-refresh-token-policy.md): Connecting Elements to Salesforce with a refresh token expiry policy
- [Create and manage your own Open AI API keys for AI capabilities](https://support.elements.cloud/en/articles/8544690-create-and-manage-your-own-open-ai-api-keys-for-ai-capabilities.md): API Keys for GPT; API Tokens; OpenAI; ChatGPT; ElementsGPT; Automatically generate user stories; Generate implementation recommendations
- [Your Elements is Suspended](https://support.elements.cloud/en/articles/13905102-your-elements-is-suspended.md): How to steps on resolving a suspended Elements instance.
- [Impact of Connecting Elements.cloud to a Salesforce Production Org](https://support.elements.cloud/en/articles/14285151-impact-of-connecting-elements-cloud-to-a-salesforce-production-org.md): Connecting Elements.cloud to your Salesforce Production Org is designed to be low-impact, both in terms of API usage and platform limits. Below is a clear breakdown of what to expect.

### Solution guides

- [Identify & Clean Up Technical Debt in Your Salesforce Org](https://support.elements.cloud/en/articles/15133747-identify-clean-up-technical-debt-in-your-salesforce-org.md): Learn how to surface, understand, and prioritise technical debt in your Salesforce Org — from inactive metadata and automation sprawl to hard-coded references and high record volumes.
- [Understanding my Org Configuration](https://support.elements.cloud/en/articles/15117922-understanding-my-org-configuration.md): Discover what's in your Salesforce Org, how it's connected, and where hidden complexity lies.
- [Understand What's Changing in Your Salesforce Org](https://support.elements.cloud/en/articles/15163715-understand-what-s-changing-in-your-salesforce-org.md): Stop being surprised by Salesforce Org changes. Learn how to track who changed what, when, and why — so you can troubleshoot faster, enforce governance, and stay in control.
- [How to Assess the Impact of Salesforce Changes Before You Make Them](https://support.elements.cloud/en/articles/15165133-how-to-assess-the-impact-of-salesforce-changes-before-you-make-them.md): Learn how to use Elements to understand what will break before touching your Salesforce Org — from small field changes to full process redesigns.
- [Understand Who Has Access to What and Why in Your Salesforce Org](https://support.elements.cloud/en/articles/15165257-understand-who-has-access-to-what-and-why-in-your-salesforce-org.md): Learn how to audit and understand user permissions in your Salesforce Org identify dangerous access, reduce exposure, and build a foundation for better access governance.
- [Prepare My Org for AI Agents](https://support.elements.cloud/en/articles/15165395-prepare-my-org-for-ai-agents.md): Learn how to assess your Salesforce org's readiness for AI agents — from understanding your real processes to designing safe, structured agent logic.
- [How to Unsuspend Your Implementation](https://support.elements.cloud/en/articles/15275935-how-to-unsuspend-your-implementation.md): Step-by-step guide to reactivating a suspended Elements.cloud implementation and refreshing your Salesforce org token.
- [Elements MCP Server: Connect, Understand, Secure & Troubleshoot](https://support.elements.cloud/en/articles/15921418-elements-mcp-server-connect-understand-secure-troubleshoot.md): A complete guide to the Elements MCP server: connecting your AI assistant, how it works, security & admin controls, supported tools, troubleshooting, and what you can do with it.

### Feature overviews

- [Recently viewed items](https://support.elements.cloud/en/articles/5642658-recently-viewed-items.md): Home page; Recently viewed items
- [Filter / find list item](https://support.elements.cloud/en/articles/956328-filter-find-list-item.md): Filtering on lists: Spaces, Processes, Resources, Data Tables, Users etc
- [Reporting](https://support.elements.cloud/en/articles/956312-reporting.md): Reports on processes; Reports on diagrams; Reports in URL library;
- [Following](https://support.elements.cloud/en/articles/1166121-following.md): Follow and favorite items on the home page
- [Notifications](https://support.elements.cloud/en/articles/989748-notifications.md): Notification of invites, report generations and other internal processes

### Invoice FAQ

- [Invoice FAQ](https://support.elements.cloud/en/articles/11319614-invoice-faq.md): This FAQ answers common questions related to billing and invoices.