Corporate IT Management is a license that provides IT governance and analytics for your organization's overall corporate use of

It supports oversight and management of all users and provides visibility of all Spaces in your domain(s). It does not give visibility to the content within those Spaces: requirements, process maps, Org Models.  

Supported features

The Corporate IT Management capability allows a Corporate IT Management Admin to:

  • connect one or more domains to the corporate account, to be able to see all users and Spaces for those domains
  • analytics on a number of spaces by type (Free, Pro, Enterprise), number of users and number of diagrams
  • visibility and management (enable/disable) of all users in your domain
  • user session management
  • SSO and user provisioning
  • corporate-wide policies


Corporate IT Management is a separate license and is charged based on the number of users across all domains that are connected to the account. You can have unlimited Corporate IT Management Admin users. Those users do not have any ability to create content. The license is completely separate from the Free, Pro, and Enterprise Editor and Viewer licenses that are needed to create, collaborate on, and view content.  

Contact to switch on Corporate IT Management. For more pricing info click here.

Set up and connecting domains

You need to be able to validate your ownership of a domain to be able to manage users and spaces across a domain. There is a simple process to add and validate your domain.  Here is the support page for setting up and connecting domains.


On your Corporate IT Management homepage, you can view and filter four charts with your organization's current usage data:

  • share of spaces by space type - shows how many spaces of given type are used by your organization 
  • share of editors by space type - shows how many editors your organization has in different spaces
  • share of diagrams by space type - shows how many diagrams your organization has in different spaces 
  • share of internal and external users - shows how many external users (not members of your domain) have access to your organization's spaces

You can display this data for all verified domains together or by each verified domain individually. You can also switch to historical line graphs and see the same data as it changed through time (filters: one month, three months, six months). 

Visibility of Spaces

Corporate IT Management allows you to see all spaces associated with your verified domains. This allows you to see how many users, editors and external users are in each space and filter your spaces by license type. 

It does not allow the Corporate IT Management Admin to invite users to the Space or see any content within the Space.  

User management and session management

You can view all users associated with your verified domains using Corporate IT Management. You can see all spaces the user is a member of, what role they have in each one, filter the list by specific domains, spaces, or display only Space Admins.

Corporate IT Admins can also delete users (which removes them from the system and terminates their accounts) or disable them (which blocks them from accessing Elements again). You can also view the list of all external users who have access to your content. 

A Corporate IT Management Admin user can view and manage all active user sessions in your organisation's domains. 

You can see the number of currently active user sessions on the Corporate IT Management homepage. 

Corporate IT Admins can additionally click on the selected text to display the list of all current user sessions with detailed data (username, IP address, device, browser).

SSO and user provisioning

You can configure Single Sign On (SSO) and User Provisioning from a variety of Identity Providers:


  • Azure AD
  • Google
  • OKTA
  • OneLogin

SCIM (User Provisioning)

  • Azure AD
  • OKTA

Setting policies

Supported policies:

  • "Time To Live" : allows you to set the number of minutes of inactivity before a user is automatically logged out.
  • Corporate IT Management is only accessible by Corporate IT Admins” : this is turned on by default. You can make Corporate IT Management viewable by all corporate users - this does not grant them any admin rights.
  • Can't invite or share with external users” : If this is turned on then users who are not members of your domain cannot be invited to organization's spaces or have content from those spaces shared with them. This does not affect external users who are already members of your spaces.
  • Can't copy content outside of the company spaces” : If this is turned on then users cannot copy content to spaces that do not belong to your organization, i.e. have different domains.
  • Ability to customize external user restriction policy on a space-by-space basis

Planned policies:

  • only specified users can create new team spaces
  • remove process attachment images from the share emails

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